At Arshith Fresh, we take immense pride in delivering pure, natural, and fresh food products. Due to the perishable and consumable nature of our goods (oils, ghee, honey, spices, dry fruits), we generally do not accept returns once products are delivered.
🛡️ If your package arrives damaged, leaked, expired, or incorrect, we offer a hassle-free replacement or refund upon inspection.
📋 Eligibility Criteria
- The issue must be reported to support within 24 hours of delivery.
- Clear photo or unboxing video evidence showing the damage/defect must be provided.
- Items must be unused and in their original packaging.
🔄 How to Request a Replacement / Refund
- Take photos/videos of the damaged or leaked product.
- Send an email to support@arshithfresh.com or WhatsApp +91 8618471424 with your Order ID and photo proof.
- Our quality check team will review your request within 24 hours.
- Once approved, a replacement shipment will be dispatched immediately or a refund will be credited to your original payment mode within 5 to 7 working days.
💳 Cancellation Policy
Orders can be cancelled free of cost before dispatch. Once an order has been picked up by our courier partner, it cannot be cancelled.
